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Legal

Privacy Policy

Last updated: 30/March/2026

This Privacy Policy explains how GymMeUp collects, uses, stores, and protects your personal data when you use our platform, including trainer dashboards, trainee accounts, messaging, media sharing, and AI-powered features.

Contents

1. Data We Collect 2. How We Use Data 3. AI Processing 4. Data Sharing 5. Storage & Security 6. Data Retention 7. Your Rights 8. Cookies & Tracking 9. International Transfers 10. Children 11. Policy Updates 12. Contact

1. Data We Collect

Account Information:

  • Name, email address, login credentials
  • Account role (trainer or trainee)

Fitness & Profile Data:

  • Age, height, weight, activity level
  • Goals, preferences, dietary inputs

Communication Data:

  • Messages between trainers and trainees
  • Trainer notes and feedback

Media Content:

  • Images, videos, and files uploaded to the platform
  • Metadata such as upload timestamps and file names

Technical Data:

  • IP address, browser type, device data
  • Usage activity and interaction logs

2. How We Use Your Data

We use your data to:

  • Provide and operate the GymMeUp platform
  • Enable trainer–trainee interaction and coaching features
  • Generate meal plans, calorie estimates, and AI outputs
  • Store and deliver uploaded media securely
  • Improve platform performance and user experience
  • Maintain security and prevent abuse

3. AI Processing

Some features use AI systems to generate responses, meal plans, or recommendations.

Inputs such as your fitness data, preferences, or answers may be processed to generate outputs.

AI outputs are automated and may not always be accurate or personalized. They should not be relied upon as medical or professional advice.

4. Data Sharing

We do not sell your personal data.

We may share data with:

  • Your assigned trainer or trainee (within the platform)
  • Service providers (hosting, cloud storage, AI services)
  • Legal authorities if required by law

Media uploaded to the platform may be shared via secure, time-limited links.

5. Storage & Security

We use secure infrastructure and industry-standard measures to protect your data.

  • Encrypted connections (HTTPS)
  • Access control and authentication systems
  • Secure cloud storage (e.g., AWS S3)

While we take reasonable steps to protect your data, no system is completely secure.

6. Data Retention

We retain your data only as long as necessary to provide the service or comply with legal obligations.

You may request deletion of your account and associated data, subject to legal or operational requirements.

7. Your Rights

You may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Request data portability

To exercise these rights, contact us using the details below.

8. Cookies & Tracking

We may use cookies or similar technologies to:

  • Maintain login sessions
  • Analyze usage and performance
  • Improve functionality

You can control cookies through your browser settings.

9. International Transfers

Your data may be stored or processed in countries outside your own, depending on infrastructure providers.

We take reasonable steps to ensure appropriate safeguards are in place.

10. Children

GymMeUp is not intended for children under 18 without parental consent.

We do not knowingly collect data from children without appropriate authorization.

11. Policy Updates

We may update this Privacy Policy from time to time.

Continued use of the platform after updates constitutes acceptance of the revised policy.

12. Contact

GymMeUp

Email: contact@gymmeup.com

Address: Str Stelelor 7, Cluj-Napoca, Romania

GymMeUp
Terms & Conditions · Privacy Policy · contact@gymmeup.com

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